Terms & Conditions

Welcome to Noise Store. By using our website and placing an order, you agree to the terms and conditions outlined below. These Terms of Service apply to all visitors and customers of Noise Store and govern your use of our online store, products, and services. Please read them carefully before making any purchases.

1. General Information

These Terms of Service ("Terms") apply to all orders placed on Noise Store and govern the relationship between the customer ("you") and Noise Store ("we", "us", "our"). By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Our store is hosted on Shopify, an online e-commerce platform that enables us to sell our products and services. By using our website, you also agree to Shopify’s Terms of Service.

2. Orders and Contract Formation

When you place an order with us, it constitutes an offer to purchase the selected product(s) under these Terms. We reserve the right to accept or reject your order at our discretion.

Order Confirmation: After placing your order, you will receive a confirmation email detailing the items purchased, prices, and payment details. This email confirms that we have received your order, but it does not constitute our acceptance of your offer.

Contract Formation: A binding contract is formed when we dispatch your order and send you a shipping confirmation. Until that point, we reserve the right to cancel your order for any reason, including stock availability or pricing errors.

3. Pricing and Availability

All prices on our website are listed in Euros (€) and include VAT for purchases inside the EU, as required by Belgian law. Prices are subject to change without prior notice, but any changes will not affect orders that have already been confirmed.

While we strive to ensure that all product information, including pricing, is accurate, occasional errors may occur. If we find a pricing error in your order, we will notify you and give you the option to reconfirm the purchase at the correct price or cancel the order.

Product availability is subject to change without notice. If a product is out of stock or unavailable, we will inform you as soon as possible.

4. Payment

We only accept online payments via Shopify’s secure payment platform. Payments must be made at the time of purchase, and your order will not be processed until the payment is complete.

Accepted payment methods include:

- Credit and Debit Cards (Visa, MasterCard)

- Bancontact

- Other Shopify-supported methods (Apple Pay, Google Pay, Klarna, etc.)

5. Shipping and Delivery

Please refer to ourShipping Information policy for details on delivery times, shipping costs, and international shipping policies.

6. Returns and Refunds

If you are not completely satisfied with your purchase, you have the right to return your item(s) within 14 days of receiving your order, in accordance with Belgian law. For detailed information on returns, exchanges, and refunds, please refer to our Returns & Refunds policy.

7. Your Obligations as a Customer

By placing an order on our website, you confirm that:

You are at least 18 years old or have parental consent to make the purchase.

You are providing accurate and complete information during the ordering process.

You will not use our products for any unlawful or unauthorized purposes.

You also agree not to:

Interfere with or disrupt the security or performance of our website.

Use any false or fraudulent information during the checkout process.

8. Intellectual Property

All content on our website, including text, images, logos, and product descriptions, is the property of Noise Store or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any part of our website without our prior written consent.

9. Limitation of Liability

We do our best to ensure that our website operates smoothly, but we cannot guarantee that it will always be free of errors or interruptions. To the maximum extent permitted by Belgian law, Noise Store will not be liable for any damages resulting from your use of, or inability to use, our website or products.

This includes, but is not limited to, indirect, incidental, or consequential damages, even if we have been advised of the possibility of such damages.

10. Governing Law and Dispute Resolution

These Terms of Service are governed by and construed in accordance with the laws of Belgium. Any disputes arising out of or related to your use of our website or purchases from our store will be resolved under Belgian law.

In the event of a dispute, we encourage you to contact our customer service team to seek a resolution. If no agreement can be reached, Belgian courts will have exclusive jurisdiction.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically. Your continued use of our website after any changes signifies your acceptance of the updated Terms.

12. Contact Information

If you have any questions or concerns about these Terms of Service, feel free to contact us:

Email: info@noise-store.com

Business Hours: Monday to Friday, 9 AM – 5 PM CET

Last updated: 16 December 2024